Administrative Outsourcing

    Administrative Outsourcing

    Administrative /Office support outsourcing is a single or ongoing service to support the work of our customers. It includes a full range of services in the field of administrative personnel search and selection, administrative outsourcing, business support and contractor management.

    We conduct comprehensive audits of business processes, as well as develop and implement unique solutions.

    We are ready to take on small assignments such as the replacement of the secretary at reception desk for 1 hour, as well as projects such as the digitalization of the accounting archive or even the repair of the conference room.

    We solve problems of non-core administrative functions for accounting, office management, marketing, sales, procurement and personnel departments; but we do not limit ourselves with these projects:
    • Recruitment of secretaries and assistants who are trained at the Office Line (secretaries' school)
    • Organization of the front desk (call center): guest desk, office reception, switch board.
    • Mail room management: reception, registration and delivery of incoming/outgoing correspondence, organization of work with the Russian Post, courier services & custom brokers, receipt and processing of fax's
    • Document service management: printing & scanning, archiving & storing, organizing and maintaining paperwork
    • Audit and Consulting: Audit of non-core business support services, recommendations for effective construction of internal business processes with uniform standards
    • Supplier management: courier services, cleaning, office maintenance, catering, office purchases (water, stationary, etc.), taxi services, travel (business trip organization), medical services, insurance and mobile communications
    This is a list of our standard services and we can help with other projects where you lack resources. Having a foundation of key performers helps us provide services continuously, regardless of the time of day or shift of the employee.

    All our services, includes the selection, replacement and training of specialists for the administrative support of the office, we provide with staff and temporary employees of our company.

    ANCOR’s advantages:

    • Employees for all projects are trained under a unique modular program (increasing the level of service)
    • Strong management team
    • Office operations continuity
    • Own unique automated system to work with suppliers
    • Transparency of the processes for the client


    • Our own updated data base of project staff
    • Transfer of non-core administrative functions, work under KPI
    • Reducing the workload of the client’s staff, identifying and cutting off inefficient and duplicated functions
    • Opportunity to receive a service on a temporary basis
    • Reducing staff turnover and continuous workflow
    • No risk in terms of the labor law
    Other services
    Outsourcing HR functions is the transfer of the administration and operating management of human resources function, calculation and payment of salaries, as well as the management of the client's infrastructure.
    MSP is project management, usually including supplier selection and management, request allocation, reporting and consolidated billing.
    Recruitment process outsourcing (RPO) is the transfer of recruitment activities to the provider in full or partly (in certain areas, categories of positions, stages of selection process).
    You have a need for additional specialists, the demand for which is likely to be temporary?
    Purchasing outsourcing is a transfer of procurement and supplier management activities to the provider.
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